The Cards Execution Manager is accountable of Third-Party vendor management, primarily monitoring and evaluating key risk disciplines such as performance, controls, and customer experience. Reporting to the VP/Director Cards Services the Cards Execution Manager partner with key internal and external (vendor) stakeholders to design – and define – OneMain’s end-state third party relationship with Fraud vendor(s). The role will also include The Cards Execution Manager will also have significant accountability to build a mature, scalable governance model, document credit card policy and procedures, and provide training for Fraud activities.

Responsibilities

• Develop OneMain internal credit card process integration plans including collection performance and oversight of SLAs

• Drive back office credit card functions such as chargebacks, authorizations, line management, account adjustments, payment processing, etc

• Identify opportunities to improve workflow and performance of internal teams

• Proactively identify cross-functional alignment across internal and external stakeholders to drive efficiencies

• Ability to use data-driven insights to proactively propose solutions to further grow the credit card business

Qualifications

• Bachelor’s degree in Business, Management, or related field

• 3 to 5 years’ experience with Vendor oversight and/or third-party engagements

• A strong working knowledge of Fraud (e.g., Detection, Service, Strategy, Liquidation and Chargebacks, etc.)

• Proven track record of working cross functionally to navigate complex challenges that lead to tangible results

• Prefer experience in a credit card, or financial services, startup environment owning large pieces of process end-to-end

COMPETENCIES

• Strong leadership skills.

• Excellent judgment and unquestioned integrity.

• Demonstrated ability to work across disciplines.

• Exceptional communicator

• Strategic, creative, and entrepreneurial.

• Balance strategic thinking and operational delivery.

• Bias for action and speed

• Enterprise mindset

• Executive presence

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.