Communication Specialist

Date Posted: May 3, 2024

Requisition ID: 443247

Location:

Indianapolis, IN, US, 46204

The Office of Judicial Administration is responsible for the efficient administration of all agencies that operate under the direction of the Chief Justice and the Supreme Court. OJA includes over 200 personnel who are responsible for fiscal management, communication, technology, legal services, intergovernmental relations, services for the trial court, and support for court boards, commissions, and committees. The Office is headed by Chief Administrative Officer Justin P. Forkner, who reports directly to the Chief Justice of Indiana and serves as the link between the Chief Justice and the agencies of the Court.

Salary: The salary for this position traditionally starts at $50,000 but may be commensurate with education and/or experience.

To Apply: Please apply by May 17, 2024

About the Job:

The Indiana Supreme Court’s Office of Communication, Education, and Outreach has an opening for a Communication Specialist. The position includes communication functions related to ADA compliant content creation for internal and external messaging. The role has primary responsibility for the Court’s social media channels and supports outreach through the court website, the library, judicial nominating commissions, and webcasting of oral arguments. This is an in-person job at the state capitol building and downtown administrative office; it is not remote.

A Day in the Life:

The Specialist with the Office of Communication, Education, and Outreach has responsibilities to the Office as a whole, with specific duties related to the court’s social media channels, its website, the webcasting of oral arguments, and outreach through the law library and judicial nominating commissions. It is critical for the person to have an interest in creating ADA compliant materials for distribution as well as the ability to train and guide staff on ADA compliance in outreach materials. It is essential to be at the worksite during regular business hours, including the ability and desire to spend time at two workspaces in separate downtown locations (the State House and the Court administrative office). The Specialist must be eager to interact with judicial branch staff, including judges, attorneys, IT professionals, and others who support the work of the courts. The position requires attention to detail, juggling many projects, and working well in a small and collaborative team environment to facilitate outreach to the public and press.

Duties include but are not limited to:

• Assist with maintaining an accurate presence on social media including tracking details of the Court’s social media accounts and appropriately managing outreach through the channels

• Write for the courts.in.gov website; including ensuring accurate, ADA-compliant information is posted online for public availability

• Assist library patrons (the public, lawyers, and judges) with directional and ready reference requests in a professional and friendly manner without providing legal advice

• Provide support to the needs of the state’s four county judicial nominating commissions including posting application materials online and meeting support

• Maintain records, invoices, shipping lists, and receipts in spreadsheets, databases, and online catalog systems

• Assist with written and visual communication explaining how courts operate

• Answer calls and respond to correspondence as appropriate

• Assist with court events and functions, including oral argument webcasting and setup of media mult-box equipment and courtroom sound equipment

What You'll Need for Success:

Bachelor's degree (preferred) in communication, business, psychology, criminal justice, or related, and two (2) years' work experience. Applicants must submit a resume, cover letter, and two references. Applicants that do not submit a cover letter will not be considered.

Communication

• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times

• Communicating effectively in writing as appropriate for the needs of the audience

• Experience with various types of communication channels such as verbal, handwritten, digital, and telephonic for the purpose of constructing and sharing ideas or information

Integrity

• Exercise discretion in handling confidential information and materials

• Have and maintain a lifestyle that ensures public confidence in the integrity, competence, impartiality, and independence of the judiciary

• Must exercise absolute confidentiality; avoid conflicts of interest and the appearance of conflict of interest, abide by the Employee Handbook and Judicial Code of Conduct. Must be willing to submit to a criminal background check

Time Management

• Work under the pressure of multiple projects and the desire to work with others on a tight deadline

• Prioritize and work on multiple projects simultaneously

Attention to Detail

• Research, coordinate, and track work to ensure all projects are completed correctly in a timely manner

Creativity

• Imagine tasks or problems in a new or different way to create better solutions

Problem Solving

• Identify problems and review related information to develop and implement solutions

• Use deductive reasoning skills to meet several complimentary goals

Customer Service

• Act as a liaison when interacting with management, staff, internal and external stakeholders to provide program specific information, answer questions, and address issues/problems raised

• Successfully diffuse elevated conversations and manage conflict resolution

Interpersonal Skills

• Establish and maintain effectively working relationships with co-workers, management, and other stakeholders

• Arrange and coordinate meetings (including space and equipment)

Professionalism

• Demonstrate professionalism when dealing with the needs, problems, and/or concerns of staff, outside agencies, and/or the public

Technology and Tool Usage

• Proficient in Microsoft Word, Excel, Outlook, and Sharepoint

• Learn and adapt to new technologies within the Microsoft Suite as well as Supreme Court systems

• Possess the ability to follow ADA compliant standards in outreach materials and help others achieve compliance

Physical Effort:

Depending on the duties performed or environment setting, frequent walking, standing, climbing stairs or ladders, bending, stooping, pushing, pulling and/or similar movements may be involved.

Benefits package for full-time employees:

The State of Indiana offers a comprehensive benefits package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans;

• Wellness program (offers a premium discount for the medical plan and gift cards);

• Health savings account, which includes bi-weekly state contribution;

• Deferred compensation 457B account (similar to 401k plan) with employer match;

• Two (2) fully funded pension plan options;

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid new parent leave;

• Up to 7.5 hours of paid community service leave;

• Combined 180 hours of paid vacation, personal, and sick leave time off;

• 12 paid holidays, 14 on election years;

• Group life insurance;

• Employee assistance program that allows for covered behavioral health visits;

• Qualified employer for the Public Service Loan Forgiveness Program;

• Free Parking for most positions;

• Free LinkedIn Learning access

  Equal Employment Opportunity:

  The Indiana Supreme Court is an Equal Opportunity Employer. Equal employment opportunities are provided to all applicants for employment without regard to race, color, religion, sex (including pregnancy), gender identity, national origin, age, disability, marital status, political affiliation, socioeconomic status, status as a protected veteran or any other protected status in accordance with applicable federal, state, and local laws, and the Indiana Judicial Code.

  If you are a qualified individual with a disability and will need a reasonable accommodation to assist you in applying for the position or performing the essential functions of the job, the Indiana Supreme Court will provide such reasonable accommodations.

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