Essential Duties/Responsibilities Demonstrates understanding and full performance ability in each of the following:

• Assists in booking events for sales department, to include preparing and processing contracts, venue applications, and invoices.
• Leads client correspondence regarding contracts and other event-related documents.
• Accurately inputs sales related event specific details in the event document software as required.
• Handles all normal assignments within 24 hours.
• Serves as department receptionist; greets and directs area visitors to the appropriate meeting areas.
• Develops and executes verbal and written communications to assist the sales departments clerical functions.
• Answers the departments telephone, directs/forwards calls, takes messages, screens calls, answers inquiries, etc.
• Processes incoming venue rental applications, including tracking and vetting references.
• Performs a variety of administrative tasks to include entering or reviewing event information into accounting system, creating spreadsheets in Excel for tracking functions, composing professional emails to C-Suite level clients and partners.
• Ability to use internal accounting system to complete a variety of tasks including, event document creation, generate billing payment requests, employee communications, view event profile/event information, etc.
• Responsible for making sure contracted events have insurance coverage and deposits are received in a timely manner.
• Retrieves and distributes mail and maintains office supplies for the department.
• Demonstrate an ability to maintain an up-to-date schedule of all conferences, meetings and events scheduled in the department.
• Positive working relationships with internal and external clients to deliver professional administration coordination.
• Organizes details of meetings, agendas, and itineraries for the department.
• Prepares a variety of reports, including, but not limited to, revenue reports, sales reports, etc. as required.
• Organizes, plans, and manages time effectively to complete assignments.
• Assists with client questions involving contracts, booking space, making changes to events, and resolving customer concerns/issues to ensure an exceptional client experience.
• Performs other duties as required.